So nothing really interesting happened to me this week so I'm going to talk about something a little out there for me, the Zombie Apocalypse. That means this is going to be a short one. I know a lot of people are obsessed with the possibility of the Zombie Apocalypse actually happening, but I find it to be ridiculous. People can't rise up from the dead and start eating brains. It's just not going to happen. So why sit around and plan out what you're going to do when it does happen.
The men in my life talk about it quite frequently. I kind of wish I paid close enough attention to their "plans" to give you some examples, but that's how turned off I am by the whole thing I don't even listen to it.
I don't even like watching Zombie movies. The only one I care for is Zombieland, just because I love Emma Stone and the movie is pretty hilarious. I just can't sit through a whole movie where this Zombie crap is taken seriously.
I'm going to end this too short post with a conversation I had with my husband last night.
Hubby: We should get a paper cutter.
Me: Why? I can use the one at work.
Hubby: Zombie Apocalypse.
Me: ....How would a paper cutter be useful in the Zombie Apocalypse.
Hubby: You can tear off the cutter and use it for a machete.
Me: Oh silly me, I should have known.
Hubby: Yeah you should have. You're off the Zombie Apocalypse team.
Me: I was never on it.Hubby: Good point.
Saturday, December 29, 2012
Wednesday, December 19, 2012
Not What I was Expecting....
I'm doing my best to stay optimistic here, I really am. Came across a posting for my own position today. Not what I was expecting at all. It was kind of startling and I was shocked that I wasn't given a heads up, but oh well gotta roll with the punches right? I'm applying for the position, even though it feels a little weird to be applying for a position I already have.
I feel like I'm abandoning my family. I talked to my boss today to tell him about my conflicting emotions and he said he appreciated me telling him the truth, but to trust him, everything will work out. I still found myself almost breaking down in tears in his office. I couldn't help it. I have grown to love everyone I work with and it's just all falling a part.
I know a lot of people are applying for other positions to go with me as well, but I don't know if everything is going to work out. I mean how can I expect everyone to get the positions they apply for. In my eyes they're the most qualified for the position, but as you know from my last post the person making these calls isn't the most competent person in the world. Plus I don't know anything about the other candidates that are applying, some of these people might be very close to the person making the hiring decisions.
I just can't shake the feeling that not everything will work out the way I expect it to. I'm hoping that at least the things I can live with happen. They're certain people I work with that I can't imagine not working with them. However, I know at least three of those people are staying behind and that's depressing enough, but to think the people who are willing to come along might not end up where I want them too is heart breaking to me.
My life is going to change pretty drastically within the next few months, and I'm not sure I'm ready for it. Until everything is for certain I get to go to work every day look at the people I love working with and wonder how much longer it's going to last. I'm just a bottle full of emotions right now...excited, nervous, upset, fearful, nostalgic, optimistic and pessimistic at the same time even. I'm not sure which one I feel the most.
I feel like I'm abandoning my family. I talked to my boss today to tell him about my conflicting emotions and he said he appreciated me telling him the truth, but to trust him, everything will work out. I still found myself almost breaking down in tears in his office. I couldn't help it. I have grown to love everyone I work with and it's just all falling a part.
I know a lot of people are applying for other positions to go with me as well, but I don't know if everything is going to work out. I mean how can I expect everyone to get the positions they apply for. In my eyes they're the most qualified for the position, but as you know from my last post the person making these calls isn't the most competent person in the world. Plus I don't know anything about the other candidates that are applying, some of these people might be very close to the person making the hiring decisions.
I just can't shake the feeling that not everything will work out the way I expect it to. I'm hoping that at least the things I can live with happen. They're certain people I work with that I can't imagine not working with them. However, I know at least three of those people are staying behind and that's depressing enough, but to think the people who are willing to come along might not end up where I want them too is heart breaking to me.
My life is going to change pretty drastically within the next few months, and I'm not sure I'm ready for it. Until everything is for certain I get to go to work every day look at the people I love working with and wonder how much longer it's going to last. I'm just a bottle full of emotions right now...excited, nervous, upset, fearful, nostalgic, optimistic and pessimistic at the same time even. I'm not sure which one I feel the most.
Friday, December 14, 2012
Some People....
As I mentioned in my previous post the client I support has expanded to another center. There is no one at the new center to really run things, so I have to try to do it from 600 miles away. This site has had the same old clients in the building for two years. So as you can imagine, they're pretty set in their ways there. Unfortunately most of their ways are wrong.
The company I work for, just like many other companies, have set standards and policies. The site I work in follow most, if not all, of these policies and believe in the value of our standards. However, this other site changes the rules that matter and follow the ones that don't make the business run better.
The Site Manager running this site is not suited for this position. She has no back bone, can't say no to anyone or anything, and runs the site based on feelings. She pissed off my client just this week because she told him that she couldn't hire for his account as quickly as before because she has a new account coming in. Um, rule number one of being a Site Manager, don't let your client feel like he is less important than another client.
Today, I find out that this site has been coaching their reps on whatever goals they want apparently. So when I find this out from the TMs, I have a call with the Site Manager. She actually tried to justify to me why they lowered the goals.
She tells me that they coach to a lower goal for the temp agents since they don't get incentive for meeting the goals like our normal employees do....what? What sense does that make? Why would you lower our standards for the temp agents? It doesn't really seem fair to the regular employees to hold them to a higher standard.
Now the TMs there are all up in a hizzy, because I'm making them change their goals. Apparently most of them don't understand the reason for this metric we use called Adherence, which is the percentage the reps follow their schedule. Well we need to know when our reps will be on the phone, taking phone calls, so we have this awesome thing called a schedule. Silly me for expecting our reps to follow that schedule 94.5% of the time. Why would we even have TMs who can't understand the importance of that?
I'm honestly not sure I can work at that site if she is going to be my manager. I need someone who understands the needs of the business. Not someone who ignore the important rules and enforce the ones that don't matter. Like the business casual for example. Our employees talk to customers over the phone all day. Why does it matter if they look professional while they do it? I could careless what my reps wear as long as they do a good job.
Any way, on a completely different note. Please pray for the friends and families affected by the terrible tragedy in Connecticut.
The company I work for, just like many other companies, have set standards and policies. The site I work in follow most, if not all, of these policies and believe in the value of our standards. However, this other site changes the rules that matter and follow the ones that don't make the business run better.
The Site Manager running this site is not suited for this position. She has no back bone, can't say no to anyone or anything, and runs the site based on feelings. She pissed off my client just this week because she told him that she couldn't hire for his account as quickly as before because she has a new account coming in. Um, rule number one of being a Site Manager, don't let your client feel like he is less important than another client.
Today, I find out that this site has been coaching their reps on whatever goals they want apparently. So when I find this out from the TMs, I have a call with the Site Manager. She actually tried to justify to me why they lowered the goals.
She tells me that they coach to a lower goal for the temp agents since they don't get incentive for meeting the goals like our normal employees do....what? What sense does that make? Why would you lower our standards for the temp agents? It doesn't really seem fair to the regular employees to hold them to a higher standard.
Now the TMs there are all up in a hizzy, because I'm making them change their goals. Apparently most of them don't understand the reason for this metric we use called Adherence, which is the percentage the reps follow their schedule. Well we need to know when our reps will be on the phone, taking phone calls, so we have this awesome thing called a schedule. Silly me for expecting our reps to follow that schedule 94.5% of the time. Why would we even have TMs who can't understand the importance of that?
I'm honestly not sure I can work at that site if she is going to be my manager. I need someone who understands the needs of the business. Not someone who ignore the important rules and enforce the ones that don't matter. Like the business casual for example. Our employees talk to customers over the phone all day. Why does it matter if they look professional while they do it? I could careless what my reps wear as long as they do a good job.
Any way, on a completely different note. Please pray for the friends and families affected by the terrible tragedy in Connecticut.
Monday, December 10, 2012
Been Awhile
Wow, has it been awhile. I haven't written one meaningful word since April 25th. I haven't touched my book since January. Time for me to sweep out the cobwebs and get to cracking. I have just finished reading my book and decided to just start all over. I got some good stuff, but I'm not completely happy with it. This time around I'm just going to keep writing and not look back.
I share my writings with a few people and I will accept their criticism and opinions, but I will not go back and correct grammar or mistakes until I'm done with the book. I'm tired of hiding behind my numerous excuses. Even if I never publish my book at least I can say I completed something.
So, what has happened in my life since April? Well lots of things actually. It's amazing to think how much my professional life and circle of friends have changed since April. I have washed my hands of a couple of friends and welcomed a couple more into my life.
Now I have to think of nick names for the two new friends though...well one is one of Jamie's best friends, Aero, I think is a fitting nick name. His girlfriend, Teal, moved up here from Texas to be with him. She and I became good friends over the past several months.
Of course she isn't just his girlfriend anymore she is his fiance now and she asked me to be the Maid of Honor and my husband is the Best Man. The wedding is this April and we still have lots of planning to do. We're going to do a bachelorette weekend in Minneapolis. We're all pretty excited about that. The wedding is going to be in Oklahoma and all of our friends here in Bismarck is going to be traveling there to attend the wedding.
In my professional life, the client I support has expanding their customer service into a 2nd location. So I'm heading both sites for now. Apparently they're some big and good changes coming, but that's all my boss will tell me. He even said don't tell anyone, but he didn't tell me anything. :P
Hubby and I have been doing great. We're working on planning for our future, but for now it seems quite uncertain where we will be this time next year. It all depends on what these big and good changes are. Hubby is starting to get a bit impatient with the unknown, but I find it exciting. We're on our way to being financially stable enough to support a family so I can't be anything, but ecstatic for what the future holds for us.
I share my writings with a few people and I will accept their criticism and opinions, but I will not go back and correct grammar or mistakes until I'm done with the book. I'm tired of hiding behind my numerous excuses. Even if I never publish my book at least I can say I completed something.
So, what has happened in my life since April? Well lots of things actually. It's amazing to think how much my professional life and circle of friends have changed since April. I have washed my hands of a couple of friends and welcomed a couple more into my life.
Now I have to think of nick names for the two new friends though...well one is one of Jamie's best friends, Aero, I think is a fitting nick name. His girlfriend, Teal, moved up here from Texas to be with him. She and I became good friends over the past several months.
Of course she isn't just his girlfriend anymore she is his fiance now and she asked me to be the Maid of Honor and my husband is the Best Man. The wedding is this April and we still have lots of planning to do. We're going to do a bachelorette weekend in Minneapolis. We're all pretty excited about that. The wedding is going to be in Oklahoma and all of our friends here in Bismarck is going to be traveling there to attend the wedding.
In my professional life, the client I support has expanding their customer service into a 2nd location. So I'm heading both sites for now. Apparently they're some big and good changes coming, but that's all my boss will tell me. He even said don't tell anyone, but he didn't tell me anything. :P
Hubby and I have been doing great. We're working on planning for our future, but for now it seems quite uncertain where we will be this time next year. It all depends on what these big and good changes are. Hubby is starting to get a bit impatient with the unknown, but I find it exciting. We're on our way to being financially stable enough to support a family so I can't be anything, but ecstatic for what the future holds for us.
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